UPsource Transcription and Captioning
In this post, we’ll quickly cover some common questions when it comes to transcription and captioning work. If you have a question not addressed in this post, feel free to reach out to us and we’ll get back to you.
Why Transcribe or Caption?
Transcribing and/or captioning content serves several purposes, depending on your industry. Regardless of your line of business, there are several common benefits.
Increase the number of people who can access your content
Whether you have a podcast, online sermon, educational content, or media videos, people may not be able to fully understand your content if it is only in an audio or video format. Audio and videos with no written content fail to effectively reach users with hearing loss, learning disabilities, those with English as a second language, and when people are not listening to the audio when in public spaces.
Hearing loss is more prevalent than many think. In fact, one in eight people in the United States (13%, or 30 million) aged 12 years or older has hearing loss in both ears, based on standard hearing examinations. And even if people can hear well, their environment may prevent them from being able to hear your content. In a recent study, Verison Media found that 69% of social media users watch videos without sound on in public spaces. Whether on public transportation, waiting in line, or passing the time, people often do not use sound when engaging with video content.
Transcribing and captioning your content maximizes the people you can reach by allowing people who cannot hear your audio or videos to still understand it.
2. Boost content engagement and improve the viewing experience.
Transcripts and captions enable listeners to engage with content and use the material for their specific needs. Converting audio and video to text allows listeners to search the content for specific words and phrases, review sections they enjoyed or did not fully understand, use transcripts as a study guide, or simply read the material if they are not able to listen at that time. In a recent study, 98.6% of students found captions helpful when learning online.
3. Maximize your online presence.
By transcribing and/or captioning audio and video content, this text can now be discovered online and can be found by people who are searching for this type of material. Without a transcript or caption uploaded online, a video or audio file can only be found by the title and descriptive information manually entered. After transcribing or captioning, every single word now becomes searchable, and dramatically increases people’s ability to find it online. Numerous case studies have demonstrated how transcribing/captioning content boosts search engine optimization (SEO) and viewership anywhere from 6-20%, and we highlight a few in one of our blog posts.
Ensuring Quality and Timely Work
At UPsource, we are committed to providing premium transcription and captioning work delivered with 98-99% accuracy. Our delivery time is customized based on the order and can be completed in as quick as 24-48 hours. We guarantee 100% human transcription and captioning work, which means better quality for you. Our work cycle is created to deliver high-quality work. Once we receive your transcript, we do the following:
Transcription - Files are divided into sections and transcribed by our team of trained transcriptionists.
Sub-Section Review - During the transcription process, sub-sections are reviewed to ensure no mistakes are made.
Proofreading - After the initial transcription work, the entire section will be reviewed by the initial transcriber.
Quality Assurance - Our quality assurance team reviews the transcript to ensure 98-99% accuracy.
Security Guaranteed
At UPsource, your security is our priority. To ensure privacy and confidentiality come first, we provide NDA protection, end-to-end encrypted information transfer, and user authentication to make sure your material is protected.
UPsource provides premium transcription and captioning work that can boost your content accessibility, engagement, and internet presence, and we ensure quality and security for every order. If you are interested in learning more about our transcription and captioning work, please reach out and we’d be happy to share more.